Quality Control Procedure

Description

Quality Control Procedure

Generally, the activities of quality control in organizations are divided into three following categories which have been described in the Quality Control Procedure including:

• Control of incoming goods;
• Control of semi-finished products;
• Control of the end product;

• Control of incoming goods;
• This is the first requirement of ISO 9001 in clause 8-4 for product control that emphasizes ensuring of conformity of goods provided by suppliers.
• 8.4 Control of externally provided processes, products, and services
  8.4.1 General
  The organization shall ensure that externally provided processes, products, and services conform to requirements.
  The organization shall determine the controls to be applied to externally provided processes, products, and services when:
  a) products and services from external providers are intended for incorporation into the organization’s own products and services;
  b) products and services are provided directly to the customer(s) by external providers on behalf of
  the organization;
  c) a process or part of a process is provided by an external provider as a result of a decision by the organization.

• Control of semi-finished products;
• the second requirement of ISO 9001 for product control has been determined in clause 8-5-1 which emphasizes control on product production and ensuring of met of product acceptance criteria.
• 8.5 Production and service provision
  8.5.1 Control of production and service provision
  The organization shall implement production and service provisions under controlled conditions.
  Controlled conditions shall include, as applicable:
  a) the availability of documented information that defines:
  1) the characteristics of the products to be produced, the services to be provided, or the activities
  to be performed;
  2) the results to be achieved;
  b) the availability and use of suitable monitoring and measuring resources;
  c) the implementation of monitoring and measurement activities at appropriate stages to verify that
  criteria for control of processes or outputs, and acceptance criteria for products and services,
  have been met;
  d) the use of suitable infrastructure and environment for the operation of processes;
  e) the appointment of competent persons, including any required qualification;
  f) the validation, and periodic revalidation, of the ability to achieve planned results of the processes
  for production and service provision, where the resulting output cannot be verified by subsequent
  monitoring or measurement;
  g) the implementation of actions to prevent human error;
  h) the implementation of release, delivery, and post-delivery activities.

• Control of the end product;
• in the field of product control, the last requirement of ISO 9001 has been determined in clause 8-6 which required the organization should ensure of to verify that the
  product and service requirements have been met before delivery.
• 8.6 Release of products and services
  The organization shall implement planned arrangements, at appropriate stages, to verify that the product and service requirements have been met.
  The release of products and services to the customer shall not proceed until the planned arrangements have been satisfactorily completed, unless otherwise approved by a relevant authority and, as applicable, by the customer.
  The organization shall retain documented information on the release of products and services.
• The documented information shall include:
  a) evidence of conformity with the acceptance criteria;
  b) traceability to the person(s) authorizing the release.