Description
What is the ISO 9001 quality manual?
An ISO 9001 quality manual is a document that describes the structure, documentation, scope of the management system, processes, policies, objectives, and management approach in an organization’s quality management system.
Is it necessary to prepare a quality manual?
As you know, the new version of ISO 9001 does not require a quality manual, but the organization documents a quality manual for use as a reference in implementing the management system.
What does a quality manual include?
Generally, the ISO 9001 quality manual includes the following topics:
Description of organization
Description of the organization contains the history of the organization, Founder of the organization, company sites, company location, management structure, products or services, mission, and vision, and Macro goals.
Scope of the management system
At the scope, the organization defines system boundaries, including deleted clauses, markets, product portfolios, and processes.
Management system processes
The Quality Manual also describes management system processes through a process map that includes activities, documents, inputs, outputs, communications, indicators, acceptance criteria, responsibilities, and monitoring and measurement periods.
Internal and external communications
The quality manual determines the internal and external communication based on the turtle diagram:
what;
who;
how;
when;
how;
Procedures in quality manual
The quality manual sets out the procedures and instructions required to perform the processes.
About this quality manual
This manual has been prepared by ISO DOC Group in word format, and after downloading, you can customize it based on your organization.
What changes should be made to this quality manual after downloading?
Replace your company name and logo and then change the product or service quality specifications based on your organization’s productions.
The relation of the ISO 9001 quality manual with the clauses of the ISO standard
A quality manual contains all clauses of the ISO 9001 standard and should describe how to implement each clause in the quality management system and should show relevant documentation such as procedures, instructions, forms, checklists, etc.
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