Quality Policy

Description

What is a quality policy?

ََA Quality Policy is a management brief statement that declares the organization’s mission and vision and aligns with your organization’s purpose and strategic direction.

Also, it provides a framework for setting quality objectives, commitment to satisfy applicable requirements, commitment to continual improvement of the quality management system.

Why should we have an organizational policy?

Because it is required in clause 5-2-1 of ISO 9001:2015.

5.2 Policy
5.2.1 Establishing the quality-policy
Top management shall establish, implement and maintain a quality-policy that:

a) is appropriate to the purpose and context of the organization and supports its strategic direction;
b) provides a framework for setting quality objectives;
c) includes a commitment to satisfy applicable requirements;
d) includes a commitment to continual improvement of the quality management system.

Is it necessary to distribute the policy at the organizational level?

5.2.2 Communicating 
The quality-policy shall:
a) be available and be maintained as documented information;
b) be communicated, understood, and applied within the organization;
c) be available to relevant interested parties, as appropriate.