ISO 9001 quality management standard

History of ISO 9000

BS 9000: in 1971: BSI (British Standards Institute) published BS 9000 the first UK standard for quality assurance for use in electronics BS 5179: In 1974 – BS 5179 “Guidelines for Quality Assurance” was published, and Suppliers can now demonstrate quality assurance to customers through independent assessment BS5750: in 1979 – BS5750 was published following dialogue and cooperation between BSI and industry throughout the 1970s. This standard replaced industry-specific standards as the recognized mark of quality management. ISO 9002: ISO 9002 was published along with ISO 9001 in 1987 for design. ISO 9003: In 1987 ISO 9003 was published for inspection and testing organizations that had the same basic structure as BS5750 and were more suited to manufacturing with an emphasis on conformance to procedures rather than managing processes.

History of ISO 9001 quality management standard changes

After ISO 9003, ISO 9001 was developed, which has had the following changes so far. First revision: The first revision of ISO 9001 was carried out in 1994 with an emphasis on establishing quality assurance by identifying and preventing possible deviations before they occur. Second revision: The second revision of ISO 9001 was carried out in 2000 which had a predominantly focus on the concept of process management with a continual improvement approach and an attempt to create a documented system’. Third revision: This version was carried out in 2008 with a low-level revision in ISO 9001 with only minor changes and clarifications with other managerial standards such as ISO 14001:2004. Fourth revision: This version was carried out in 2015 with a major change in approach and structure. This structure is common with other ISO standards.

The major change of ISO 9001:2015:

• Analyzing the business environment through the identification of internal and external factors affecting the quality management system;
• Removal of 6 mandatory procedures;
• Risk and opportunity management;
• Change management;
• knowledge management;
• Removal of the management representative clause;
• Identifying opportunities for continuous improvement;

The ISO 9000 family includes a set of standards that assist organizations in meeting the needs of their customers and stakeholders in accordance with legal requirements. The quality management standard is part of the ISO 9000 family, which includes the following seven management principles: — customer focus; — leadership; — engagement of people; — process approach; — improvement; — evidence-based decision-making; — relationship management.

Implementation of ISO 9001 quality management standard

The implementation of quality management System requirements includes a set of processes as follows: —Steps of a business; —Control and correction of the process; —Recording and recording of information; —Control of non-conformities and corrective actions; —Reviewing to ensure continuity of the implementation of the quality management system; —Improvement

ISO 9001 quality management standard, with a process approach and application of a continuous improvement cycle, always seeks to improve the activities and processes of the organization in order to achieve customer satisfaction.

Conditions for receiving ISO 9001 certification:

The organizations that apply for certification of ISO 9001 quality management system must have outputs as products or services, then implement the relevant requirements and select a certification body after an internal audit and management review. ISO certification reveals that your organization meets the highest quality and efficiency standards. It as well as shows that your company meets all the regulatory and customer requirements. Besides, ISO 9001 certification helps demonstrate that your organization’s management system complies with an internationally recognized standard important for clients, employees, and businesses.

Benefits of ISO 9001 quality management standard certification:

Increased efficiency; Increased efficiency through the Implementing of processes and procedures which are based on a quality focus. Increase the revenue of the organization: Increased revenue as a result of more sales. Increased employee morale: Increased employee morale as a result of the organization’s justice can lead to reduced errors and increased productivity. Global credibility: Creating global credibility for products and services during export Effective decision-making: decision-making based on data analysis leads to better results for the organization. Improved supplier performance: Improved supplier performance as a result of supplier performance evaluation, selection, and control. Customer satisfaction: Reducing complaints and increasing customer satisfaction as a result of improving products and services. Better management of organizational records: The organization effectively manages documents and records related to processes through document control. Continuous improvement: The organization can spot areas for improvement and stay ahead of the competition by applying non-conformity reporting and trends analysis.

ISO 9001 quality management standard content

ISO 9001 quality management standard has the following chapters: —Scope —Normative references —Terms and definitions —context of the organization —Leadership —Planning —Support —Operation —Performance evaluation —Improvement

Benefits of implementing ISO 9001 quality management system

Improving the quality of products and services Increasing customer satisfaction waste reduction Reducing of rework Increasing employee motivation Increasing of efficiency Effective decisions